Refund/Return Policy
a) Refund/Return Policy:
- Product can be exchanged or returned within 7 days of purchase. After the 7 days mark any request would not be catered. The product should be in its original packaging and unused.
- In case of damaged parcel, please contact us through our helpline, email or any of our socials immediately after receiving the parcel. Make sure to keep the security flyer and receipt intact as it would be needed for verification along with your order number. We will either replace the parcel or send you a full refund.
b) Shipping Policy:
- At Blesso Cosmetics, we value your trust and are committed to delivering your favorite products quickly, safely, and affordably. Please read our shipping guidelines carefully before placing an order.
Order Processing Time
- All orders are processed within 1–3 business days after conforming the order from customer.
- Orders placed on weekends or public holidays will be processed on the next working day.
- In case of delays due to high demand or stock availability, customers will be notified promptl
Shipping Methods & Delivery Time
Within Lahore:
- Standard delivery: 1-3 business days.
- Outside the Lahore 3–5 business days.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email/SMS.
- You can track your order through our website or the courier partner’s portal.
Damaged, Lost, or Delayed Orders
- If your order arrives damaged, please contact our Customer Care within 48 hours with proof (images).
- In case of lost shipments, we will investigate with the courier partner and provide assistance or replacement where applicable.
- We are not liable for delivery delays caused by courier service, weather, or unforeseen circumstances.